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Students and Parents

Frequently Asked Questions

1. What is EduExchange?

EduExchange is your one-stop shop for education services. We provide individual and group tutoring, online tutoring, university application guidance, proofreading and assignment review, gap year advice, and support to institutions.

2. How does the EduExchange tutoring process work?

  • We receive your enquiry through the online registration form, or by phone or email.
  • We assess your form and contact you in person or talk on phone or Skype to better understand your requirements, goals and expectations.
  • We then communicate with different tutors to identify the one who is most suitable.
  • We finalise the arrangement and your lessons begin. We will provide ongoing support and advice to you, and you will be able to use our other services at discounted rates.

3. When is the best time to begin tutoring?

The academic year at most institutions typically starts in September/October and ends with examinations in May/June. Therefore, to ensure that students get adequate time to fully grasp learning material, it is best to start lessons latest by September end/ beginning of October. Easy-paced learning prevents last minute rush close to examinations for a stress-free learning process. Moreover, it is important to remember that the best tutors get engaged quickly. An early decision ensures you get the most qualified and experienced tutors.

4. How many lessons should a student have per week and how long should each lesson be?

This depends on the student’s individual circumstances and requirements, but generally, for student starting well in time (before the November of the academic year in question), a two-hour lesson per week is most effective. For students starting around Christmas, we recommend two two-hour lessons per week to adequately provide for understanding the study material, and undertake practice exercises and assignments. For home schooling, it is essential the student gets enough contact time with the tutor, and the learning experience needs to be more thorough and longer. Therefore, depending on the number of subjects the student is studying at any one time, we recommend a minimum of four to six hours of contact time per week, for every two to three subjects. As for the length of the lessons, from experience, we usually do not recommend one-hour lessons. Very short lessons do not allow the tutor sufficient time to introduce a new topic, cover it comprehensively, and then go over questions with the students to check understanding. A two-hour lesson, with a five to ten minute break in between, is usually more productive and comprehensive, without tiring the student.

5. What is the best age to begin tutoring? Would you recommend tuitions for primary school students?

Unless preparing for the 11+ entrance exams, a primary school student should not need tuitions except if he/she has been struggling at school for a while. Even if this is the case, it would be best to speak to the school teacher first to see if the child can get extra support and guidance in the classroom. However, if you have already made several attempts to assist your child and have not seen much improvement and are concerned, then please get in touch with us to discuss the best course of action for enhancing the child’s learning. A little bit of support outside school hours could help your child in gaining more confidence and enhance his/her learning in a caring, relaxed environment.

6. Which Areas of London do you cover?

We cover all areas of Greater London, and also Dartford, Gravesend, and Greenhithe in Kent.

7. Are Tutors vetted?

All our tutors who teach under-18 students have a DBS Check. We interview all our tutors and check their references before assigning students to them.